Active Incident

Updated a few seconds ago

Sectigo Certificate Manager delays in emailsOperational

Incident Status

Operational

Components

Management Platforms

Locations

SCM (cert-manager.com), SCM (hard.cert-manager.com)


August 21, 2019 3:46AM UTC
[Monitoring] DEV confirmed no issues. Unable to replicate. We are monitoring

August 20, 2019 11:41PM UTC
[Investigating] Infra reports no issues with the mail servers. DEV team is still investigating.

August 20, 2019 9:26PM UTC
[Investigating] We are investigating a delay in emails from SCM. (collection, approval, notifications, etc...)

Issuing Platforms




Operational

Management Platforms




Operational

Revocation Platforms




Operational

Certificate Transparency




Operational

Websites




Operational

Client Areas




Operational

Scheduled Maintenance

Sectigo Certificate Issuing Platform Scheduled Maintenance Thursday, August 22, 2019 06:00 UTCPlanned Maintenance

Schedule

August 22, 2019 6:00AM - 6:30AM UTC

Components

Issuing Platforms

Locations

Public CA, Private CA

Description

Sectigo Certificate Issuing Platform Scheduled Maintenance Thursday, August 22, 2019, 06:00 UTC Sectigo Certificate Issuing Platform Scheduled Maintenance: Improve the customer experience around: • the purchase of a Hacker Guardian license for an existing user account. • placing an order for CodeGuard as a new retail customer. • adding Hacker Guardian products while ordering HackerProof. We anticipate that our certificate issuing platform will be unavailable for approximately 10 to 15 minutes while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event.