Active Incident and Maintenance

Updated a few seconds ago

Sectigo is reporting delays in email notificationsOperational

Incident Status

Operational

Components

Certificate Lifecycle Management Platforms

Locations

SCM (cert-manager.com), SCM (hard.cert-manager.com), SCM (eu.cert-manager.com)


February 26, 2026 8:35AM UTC
MONITORING

The issue has been identified and resolved, and the backlog is now clear. We will continue to monitor closely and will keep you informed of any further updates. Thank you for your understanding and patience.

February 23, 2026 11:59AM UTC
INVESTIGATING

Sectigo is reporting delays in email notifications from our Certificate Lifecycle Management platforms. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause.

February 19, 2026 12:10PM UTC
MONITORING

The issue has been identified and resolved, and the backlog is now clear. We will continue to monitor closely and will keep you informed of any further updates. Thank you for your understanding and patience.

February 16, 2026 1:50PM UTC
IDENTIFIED

Sectigo is reporting that we are still experiencing delays in email delivery. Our team is working diligently to resolve the issue and provide a root cause. We appreciate your patience and apologize for any inconvenience this may have caused. We will keep you informed of any updates.

February 12, 2026 3:23PM UTC
MONITORING

The service has been marked as operational. We will continue monitoring the queue and provide updates if any further issues arise. Please contact Support if you have any additional concerns. Thank you for your patience, and we apologize for the inconvenience.

February 12, 2026 12:03PM UTC
INVESTIGATING

Sectigo is reporting delays in email notifications from our Certificate Lifecycle Management platforms. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause.

Certificate Issuing Platforms

Operational

Certificate Lifecycle Management Platforms

Operational

Certificate Revocation Platforms

Operational

Certificate Transparency

Operational

Websites

Planned Maintenance

Client Areas

Planned Maintenance

Time Stamping

Operational

Scheduled Maintenance

Upcoming Change: DNSSEC Validation Enforcement for DCV & CAA (Effective March 5, 2026)Planned Maintenance

Schedule

March 5, 2026 2:00PM - 2:00PM UTC

Components

Certificate Issuing Platforms, Certificate Lifecycle Management Platforms, Websites, Client Areas

Locations

www.sectigo.com, www.comodoca.com, ssl.comodo.com, www.instantssl.com, www.positivessl.com, www.enterprisessl.com, Public CA, SCM (cert-manager.com), SCM (hard.cert-manager.com), secure.trust-provider.com, store.sectigo.com, www.trustlogo.com, https://comodoca.my.salesforce.com, https://comodocacommunity.force.com/s/login/, store.comodoca.com, store.enterprisessl.com, store.instantssl.com, store.positivessl.com, store.ssl.comodoca.com, secure.sectigo.com, acme.sectigo.com, store.ssl247.com, SCM (eu.cert-manager.com), www.ssl247.com, www.xolphin.com, api.xolphin.com, https://partner.sectigo.com/

Description

Starting March 5, 2026, Sectigo will enforce DNSSEC validation during Domain Control Validation (DCV) and CAA checks as part of CA/Browser Forum compliance changes. • DNSSEC remains optional. • If DNSSEC is enabled for your domain, it must validate successfully for DCV/CAA checks to succeed. • If DNSSEC validation fails (e.g., SERVFAIL), Sectigo must pause certificate issuance/reissuance until the issue is resolved, which may cause issuance delays. Recommended action: If you use DNSSEC, review and maintain your DNSSEC configuration (including key rollovers) to ensure consistent validation. For details, visit: Sectigo Compliance Update Hub https://www.sectigo.com/dcv-industry-compliance-changes FAQ https://www.sectigo.com/faq-dcv-industry-compliance-changes
Scheduled Maintenance 23:59 UTC Sat 7th March 2026 to 02:00 UTC Sun 8th March 2026Planned Maintenance

Schedule

March 7, 2026 11:59PM - March 8, 2026 2:00AM UTC

Components

Certificate Issuing Platforms, Certificate Lifecycle Management Platforms, Client Areas

Locations

Public CA, SCM (cert-manager.com), SCM (hard.cert-manager.com), secure.trust-provider.com, secure.sectigo.com, SCM (eu.cert-manager.com), api.xolphin.com

Description

Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, March 7, 2026; 23:59 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Minor fixes • Minor Improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event.